Supply Chain Management

by on January 6, 2015
Posted in Management


Supply chain management integrates the activities that procure materials, transform them into final products, and deliver them to customers.


These activities include traditional purchasing function, along with additional activities that are important in the relationship with suppliers, distributors, and customers. Internally, supply chain managers work with the operations, engineering, distribution, information systems, purchasing, marketing, and finance functions, sharing forecast, customer service, design and production information. Externally, supply chain managers concentrate on building a high performing supply base that focuses on maximizing value to the ultimate customer while maintaining speed, flexibility, efficiency, and responsiveness in their own operations. Perhaps the most important aspect of supply chain management is the focus of understanding and incorporating the needs of your customers into the operations of your organization.

Supply chain management professionals must develop and maintain the tools necessary to manage the supply chain and to maximize the performance of their organizations. They must understand and integrate such key skills as lean and agile manufacturing, supplier and customer relationships, e-commerce and information technology, and decision support systems. In addition, the use of communication and collaboration, negotiation, and teambuilding are also skills that enhance the effectiveness of supply chain management.

Who Should Attend?

Operations managers, inventory managers, supply chain managers, team leaders, middle managers, purchasing and materials managers

You Will Learn How To:

  • Align SCM strategies with your business needs
  • Integrate SCM concepts into your own organization
  • Build a cross-functional supply chain management team
  • Diagram a SCM roadmap for your organization
  • Incorporate and communicate customer requirements throughout the SC
  • Select the right suppliers
  • Set supplier expectations and measure performance
  • Identify and use SCM negotiation techniques with suppliers and customers
  • Understand the use of partnerships and alliances with customers and suppliers
  • Measure and improve supply chain performance
  • Determine what future trends will impact your supply chain strategies

Day One


  • Understanding the Supply Chain
  • Overview of Supply Chain Management and its role
  • Supply Chain Drivers
  • Cases and Examples of Supply Chains
  • Supply Chain Design
  • Supply Chain Performance Measurement
  • Cases and Exercises


Day Two


  • Demand Forecasting in a Supply Chain
  • The Role of Forecasting in a Supply Chain
  • Measuring Forecasting Performance
  • Evaluating and Combining Forecasts


11 : 00  –  12 : 00          :         Session Three

  • Inventory and Supply Chain Management
  • Inventory Strategies and Models



12 : 00  –  12 : 30          :         Break


12 : 30  –  02 : 00          :         Session Four

  • Cases and Exercises

Day Three


08 : 00  –  09 : 45          :         Session One

  • Transportation, Logistics and Supply Chain Management
  • The Role of Transportation in a Supply Chain


09 : 45  –  10 : 00          :         Break


10 : 00  –  11 : 00          :         Session Two

  • Facility Decisions and Supply Chain Management
  • Warehousing in Supply Chains
  • Planning Supply and Demand in a Supply Chain Environment
  • Cases and Exercises

Day Four


  • Financial Evaluation of Supply Chain Decisions
  • Measuring Supply Chain Financial Performance
  • Customer Relations in Supply Chains
  • The Internal Customer in Supply Chains

Action Plan