Performance Improvement Planning

by on January 6, 2015

Getting the best from your staff is a matter of achieving goals and objectives through managing their performance, without necessarily resorting to discipline. Good staff management needs a structured approach to personal dealings and help in putting that into practice.


The Performance Improvement Planning (PIP) is designed to facilitate constructive discussion between a staff member and his or her supervisor, and to clarify the work performance to be improved. It is implemented, at the discretion of the supervisor, when it becomes necessary to help a staff member improve his/her performance.


At the end of this workshop you will be able to use different styles depending on the person and/or the situation, to understand the elements needed to manage and improve employee performance effectively, and to write and implement standards of performance. In addition, you will be able to motivate and manage staff more confidently, effectively and with better results.



  • To provide a good understanding of the principles of leadership and the processes and skills required for effectively managing and improving employee performance
  • To understand that communication is critical for successful performance improvement
  • To learn and understand personal behavior styles and how they can be used to improve performance
  • To learn your employees’ strengths and challenges
  • To understand the importance of performance standards, goals, and objectives
  • To state performance to be improved
  • To state the level of work performance expectations
  • To identify and specify the support you will provide to assist your employees
  • To develop creative problem-solving techniques to improve employees performance
  • To learn skills and tools necessary for evaluating, coaching, and improving employees performance
  • To communicate your plan for providing feedback to employees, specify meeting times, with whom and how often
  • To specify possible consequences if performance standards are not met
  • To provide sources of additional information such as the Employee Handbook


Who should attend?


All team leaders, supervisors, and managers


Day 1


  • Introduction to Performance
    1. Measuring performance
    2. Improving work performance
  • Leadership roles, managers’ roles, and coaches’ roles
  • Importance of communication in improving employees performance
  • How different interaction styles affect work performance


Day 2


  • Manager characteristics that affect work performance
  • How to develop a positive role as a manager, coach and counselor
  • Individual SWOT analysis and how they can help improve work performance
  • Using delegation and empowerment to improve performance
  • Managing differences in the workplace
  • Performance management techniques


Day 3


  • Performance appraisal systems
  • Developing personal improvement plans
  • Key Performance Indicators (KPI’s) as performance drivers
  • Measuring and reporting for action


Day 4


  • Cases and exercises
  • Action Plans
  • Experiential Learning
  • Presentation of Action Plans
  • Summary and Conclusion



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