Leading and Developing People

by on December 29, 2014
Posted in Leadership

In this workshop you will learn what it takes to become an effective and efficient leader. In this competitive economy, a much higher level of supervisory skill is required. This workshop will explore how supervisors can maintain technical expertise while demonstrating the right type of leadership. It will give you the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective leader.
Who Should Attend?
Managers with one to three years of management experience, team leaders, directors, project managers, supervisors and staff in all industries.
Learning Objectives:
At the end of this workshop you will:
• Develop Interpersonal Skills That Help You Communicate, Listen, and Handle Conflicts
• Become More Effective at Influencing Others
• Accomplish Goals and Control Outcomes When Dealing with Staff, Peers, Management, and Other Departments
• Learn How to Work with Groups and Teams to Solve Problems and Accomplish Projects
• Hold Performance Discussions That Result in Changed Behavior and Enhanced Productivity
• Analyze Your Own Styles of Behavior and Recognize Your Strengths/Weaknesses
Day One:
• Identify What Is Different in Supervision/Management Today
• Identify the Opportunities for Supervisors/Managers Today
• Describe Personal Objectives for This Course
• Define What Leadership Is from a Supervisor’s Point of View
• Rank Leadership Characteristics

• Identify the Difference between Managers and Leaders
• Observe Leaders in Action
• Examine Your Own Leadership Capability
• Identify How Leaders Build Credibility and Trust
• Identify the Leadership Skills That Will Be Needed in the 21st Century
• Explore the Forces Encouraging Leadership and the Constraints Working against Leadership for Supervisors
• Develop Your Leadership Skills Development Plan

Day Two:

Interpersonal Skills
• Analyze Effective Listening Processes and Skills
• Practice Questioning Skills to Learn How to Ask Effective Questions and the Effects of Being Questioned
• Role-Play Management Situations to Demonstrate Participative Leader Skills and Analyze Your Effect on Others
• Create a Communication Case from Work Experience
Motivation and Managing Performance
• How different people learn- exploring methods of training and motivating staff
• Increasing motivation by linking performance to individual needs and desires
Decision-Making Tools for Leading
• Discuss Three Methods of Brainstorming and Describe the Advantages of Each
• Discuss the Effects of Organizations on Creativity
• List the Steps in Problem Solving
Day Three:

Developing and Coaching your staff- Learning to Lead Groups and Teams
Coaching and Mentoring

Coaching and Mentoring
• What is coaching?
• Determining the development needs of your staff
• Exploring ways to respond to these needs
• Seeing the different ways in which individuals approach learning
• Learn the Differences between Teams Versus Work Groups
• Get Insight on Your Own Team Building and Personal Effectiveness
• Practice Group Skills in Exercises That Develop Teamwork
• Discuss the Role of a Group or Team Leader and Practice Facilitation Skills in the Group Exercises
• Discover What Needs to Happen before Groups Become Teams
• Conduct Group Observations Following a Format and Give Feedback to Participant
• Performance Appraisal
• Take the “Insight Inventory: Understanding Yourself and Others.”
• List the Elements of Effective Feedback
• Write Statements about Actual Employee or Team Member Situations Experienced on the Job
Practice Coaching and Mentoring in Role Plays with an Actual Employee or Team Member Situations
Day Four:
• Strategic Leadership
• Moving Forward with Your Own Situations- Experiential Learning and Action Plan
 Apply the Tools and Techniques Learned in This workshop to the Challenges in Your Work Setting
 Prioritize Actions That You Will Take When You Return to Work
 Identify the Competencies on Which You Will Focus for Your Personal Development as a leader


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