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Course Objectives: This course aims at acquainting participants with principles and advanced techniques in process hazard analysis techniques. Ultimately, this course aims at acquainting participants with principles and advanced techniques that will help them analyzing hazards in order to improve reliability and reduce failure rate and risk in the chemical and petrochemical industries.

 

Who should attend: Junior managers, engineers, supervisors and skilled control and maintenance specialists. All attendees should have a technical background and/or technical experience and a fair to good command of English.

 

Course Outline

  1. Introduction
    1. Basic concepts of safety and hazards
    2. Safety Culture

 

  1. Risk Management
    1. Hazard identification
    2. Risk assessment
    3. Risk control
    4. Continuous monitoring
    5. Risk management DVD

 

  1. Human and Design Errors
    1. Introduction to human factors
    2. Minimizing human and design errors

 

  1. Process Hazard Analysis Methodology
    1. Understanding causes of accidents
    2. Accident investigation
    3. Failure mode and effects analysis (FMEA)
    4. Fault tree analysis (FTA)
    5. Job safety analysis (JSA)
    6. Preliminary hazard analysis
    7. Hazard and operability study (HAZOP)
    8. Workshop: Chernobyl disaster
    9. Workshop: Piper Alpha disaster
    10. Case study: Bhopal disaster

 

  1. Hazardous Substances Management
    1. Managing hazardous substances
    2. Hazardous substances storage

Personal protective equipment

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Objectives

This workshop is designed to help you improve your career and optimize your company’s performance as a team leader and as a manager. This is a pig picture workshop that covers the skills needed for effective and efficient leadership and team building.  It combines tools and techniques to help you master the science and art of team work.  In this intensive workshop you will discover how to use your power and influence to achieve your goals and objectives, build alliances across departments to achieve better results, establish strong working relationships with your colleagues, and create passion in your department, your team and your organization.

Who Should Attend

This workshop is designed for team leaders, middle managers or executives who lead others with managerial responsibility. It will benefit all managers who require strong decision-making skills and the ability to motivate and lead other people.

Learning Objectives

By the end of this workshop you will

  • Strengthen existing knowledge, skills and attitudes
  • Identify the fundamental behaviors required of excellent leaders
  • Develop a personal strategy to get the most of people through more appropriate delegation of tasks and control of team members
  • Discover a variety of communication styles to effectively cope with different situations
  • Distinguish the differences between Leadership and Management
  • Be able to assess you own leadership style
  • Be able to asses the leadership styles of your superiors and subordinates
  • Be able to build a leadership style that creates trust, sets a clear vision and guides your entire team toward greater performance and profit
  • Gain insights into the key skills and techniques you need to create a winning strategy
  • Learn how to be a good coach and how to build an effective team that works together to deliver better results
  • Identify the characteristics of effective team leaders
  • Develop an executive leadership style that adapts to different situations and different teams
  • Develop an executive leadership style that adapts to different people
  • Improve performance through empowerment and effective delegation
  • Clearly communicate mission, vision and value statements
  • Build a cohesive unit that performs well in all situations
  • Continue your growth as a leader through a self-development plan
  • Understand Your Emotional Intelligence Strengths and Developmental Needs
  • Draw on a Personal Development Plan for Further Development as a Leader
  • Create an Action Plan to implement tools and techniques learnt

Training Type and Methodology:

Interactive workshop including Power Point Presentation, video projection, discussion, team exercises, case studies, role playing and team presentation.

 

Day 1

 

Challenges of 21st Century Teams- Team Roles, Team Dynamics and Leading Teams

 

  • Taking the Lead
  • Managerial Roles and Competencies
  • The New Work Place
  • Managing in Times of Changing People
  • The Team Concept
  • Matching Types of Team to Tasks
  • Characteristics of High Performing Teams
  • Formal and informal teams
  • The Meaning of leadership
  • Leading in times of changing people
  • Leading in times of turbulence
  • Leadership and Management
  • Principles Of leadership
  • Results-based leadership
  • The Leader of the future
  • Assessing and developing your own leadership style

 

Day 2

 

Team Communication

 

  • Ten Steps to Group Consensus
  • Barriers to Team Building
  • Anxiety of Newly Formed Teams
  • How to Handle the Newly Formed Team
  • Analyze team roles
  • Self-Managed Teams
  • Situational Leadership
  • Enforcing Ground Rules
  • Effective communication strategy for effective teams
  • Build the perfect team- building high performing teams
  • Successful vs. effective team leaders
  • The Leadership Grid
  • Power and leadership
  • Situational leadership
  • Transactional Vs. Transformational Leadership

 

Day 3

 

Building High Performing Teams

 

  • Understand the characteristics within your team
  • Shape the team to be fit for the future
  • Develop team competencies
  • Leading, motivating and directing team excellence
  • Trust in teams
  • Self confidence and initiatives in teams
  • Problem Solving in teams
  • Building Consensus
  • Conflict resolution in teams
  • Identifying Networks and forming Coalitions

 

Day 4

 

Experiential Learning and Action Plan

Cases and Group Presentation

 

By the end of the action plan, you will be able to:

 

  • Demonstrate Teamwork Competencies in the workplace
  • Provide evidence of achievement in translating training concepts into your company’s reality
  • Describe the challenges of creating change in your organization
  • Identify the next steps to move the organization and yourself forward

Wrap Up: Conclusions And Recommendations

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Team Building and Motivation Skills

by on December 29, 2014 | Posted in Leadership

No one can solve the problem faster than the people who do the work. One hand can’t clap on its own. In today’s competitive market, relying on high performance teams is not a choice, but a must for gaining competitive advantage. Team-work is a very powerful mechanism for achieving results and today’s organizations are fast recognizing the value of flat, self-directed, cross-functional teams. This workshop helps participants understand the value of team-work and what it takes to make your team a “high performance team”.

This workshop is designed to help you improve your career and optimize your company’s performance as a team leader and as a manager. This module covers the skills needed for effective and efficient team players. It combines tools and techniques to help you master the science and art of team work. In this intensive workshop you will discover how to use your power and influence to achieve your goals and objectives, build alliances across departments to achieve better results, establish strong working relationships with your colleagues, and create passion in your department, your team and your organization.

Moreover, this workshop builds awareness and skills in the areas of team dynamics, group problem solving, and group decision-making. The structural and behavioral dimensions of building and leading and effective team or task force are fully explored. Participants will develop insights into:

 Selecting team members
 Analysis of various team tasks
 Formulating team objectives and achieving potentials
 Planning, chartering, formative, developmental, and maintenance phases of the team “life cycle’
 The critical difference between supervising and leading
 How to help the team through predictable stages
 Facilitation techniques to lead an effective team and create true “synergism”
 Working collectively
Who Should Attend
This workshop is designed for supervisor-level personnel, team leaders, middle managers or executives who lead others with managerial responsibility. It will benefit all managers who require strong decision-making skills and the ability to motivate and lead other people.
Methodology
Interactive workshop including Power Point Presentation, video projection, exercises, case studies, individual and team discussions, role playing, experiential learning tools and action plans.
Learning Objectives
By the end of this workshop you will
• Understand the fundamental features for team building
• Understand the importance of acting quickly
• Distinguish the differences between individual work and team work
• Establish strong/effective team leadership skills
• Be able to assess your own leadership style and team building skills
• Develop an executive leadership style that adapts to different people
• Be able to asses the personalities of your peers, superiors and subordinates for effective team building and team work
• Be able to build a team that creates and motivates trust, sets a clear vision and guides your entire team toward greater performance and profit
• Gain insights into the key skills and techniques you need to create a winning strategy through team work
• Learn how to be a good coach and how to build an effective team that works together to deliver better results
• Find the right balance of people who are prepared to work together for the team
• Identify the characteristics of effective team members
• Improve performance through empowerment and effective delegation
• Build a cohesive unit that performs well in all situations
• Appreciate the different roles played in successful teams
• Understand your own preferred role in team working and your secondary roles.
• Understand the phases of team development and dynamics
• Apply the most effective leadership style at the different phases of team development
• Describe “instant trust” that is needed in a virtual or remote team.
• Identify main factors in building trust in a virtual team environment.
• Use a checklist in a virtual environment to monitor trust on the team.
• Recognize the impact of culture on trust building and maintenance.
• Recognize the impact of technology on trust-building and maintenance.
• Describe the unique and critical nature of communication in dispersed teams.
• Adjust team communication to take account of differences

Motivating employees lies at the heart of successful management. This module will cover practical approaches and variations to work practices leading to major job motivation. Learning Objectives:

• Motivation in the workplace
• The motivation process: Maslow, Herzberg, the equity theory, the path goal theory…etc
• Discussion on the challenges of getting along with others
• Categorizing types of people that we have to deal with in a working environment.
• Analyzing what makes people difficult to deal with and discussing techniques for working with these types of people.
• Using a win-win approach to create an atmosphere of trust
• Motivating through non-monetary methods
• Replacing giving orders by giving encouragement
• Analyzing Frederick Herzberg’s matrix of external and internal motivation factors of people.
• Explaining and making exercises on the famous “JOHARI window” that illustrates the existing levels of mutual knowledge of each other of any group of people that have to deal with each other, comparing that with how much they actually need to know each other in order to start to communicate and cooperate effectively.
• How to always gain cooperation.
• Understand the role of the personal attitude and its effect on relationships
• Cases, exercises and assessment tools:
 Case 1: Can This Virtual Team Work?
 Exercise 1: The Blizzard Exercise
 Instrument/ Assessment Tool 1: The Learning Style Questionnaire
 Instrument/ Assessment Tool 2: Belbin
 Case 2: Starts with a Bang, Ends with a Whimper
 Exercise- video
 Instrument/ Assessment Tool 3: Team Excellence and Collaborative Team Leader Questionnaire

Experiential Learning and Action Plan
Cases and Group Presentation

By the end of the action plan, you will be able to:

• Demonstrate Teamwork Competencies in the workplace
• Provide evidence of achievement in translating training concepts into your company’s reality
• Describe the challenges of creating change in your organization
• Identify the next steps to move the organization and yourself forward

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Equipping managers and leaders with an effective coaching approach
A 3-day training programme

The need for managers to coach team members is understood, but what is the real purpose of coaching in management? Employee coaching is not merely a development tool. It is a total repackaging of the manager’s role. Effective managers today see themselves more as coaches than as the decision makers of old.
Great coaches inspire great achievement. They demand excellence, expect sacrifice, inspire victory, and garner respect. What secrets do great coaches know about motivation? How can you use them to enhance your employees’ performance and productivity?
This exceptional program teaches you how to motivate your team through proven coaching and management techniques. You’ll learn how to devise a winning strategy, motivate your players, take action steps to improve your leadership, and implement ideas and techniques that will put you in a position to better your team.
This fun, highly participative and practical workshop is designed to provide you and your managers with the tools and skills necessary to become an outstanding coach. Coaching is the quickest and most effective method of developing members of staff. Good coaching and performance management leads to self-motivation and an attitude that is oriented towards solutions and continual improvement rather than problems and avoidance.

Who should attend?
Executives, Managers, Supervisors, Team Leaders, and Coaches

Who Will Benefit From The Course?
• Managers responsible for the development of others
• Team leaders and supervisors who want to get the best out of their people
• Line managers who want a structured and effective method of performing their monthly one to ones
• Line managers who want to develop their staff in their current role and also longer term

What Will You Gain From the Course?
• Delegates will go away with a thorough understanding of the principles of coaching and management styles
• Delegates will go away with coaching models that they can use back in the workplace
• Delegates will understand the importance of ownership and how to take ownership of staff development and continuous improvement.
• Delegates will learn “What to say” and “How to say it” when providing feedback to staff.
• Delegates will learn the importance of non-verbal communication when performing coaching
• Delegates will be able to prepare, deliver and review coaching sessions so that they continually improve.

In this seminar you’ll learn:
• How to inspire people to “go the extra mile”
• How to give feedback that helps your workers correct shortcomings and do their very best
• How to create an environment of caring and cooperation
• How to deal with difficult workers and turn problems into pluses
• How to establish learning partners – discussion of real-life coaching cases. Participants will practice their coaching skills with each other during the course using real-life work challenges.
• How to develop others – a discussion of the choices and consequences of various development options, including training, coaching and mentoring.
• How to apply Situational Leadership – a practical tool which enables participants to identify which of their team is ready for a coaching approach and which need more of an instruction or training approach.
• How to apply Situational Leadership – habits. A questionnaire to help participants identify their habits and give them new choices in their approach to developing team-members.
• How to use Effective Communication – the essential skills of questioning and listening will be described and practiced.
• The Johari Window – a picture of relationships and the benefits and skills of giving and receiving feedback.
• How to coach – the GROW model. A practical model for structuring the questioning phase of the coaching approach. Participants will practice using realistic case studies, prior to using the skills to coach each other around their real-life cases.
• Building trust and rapport
• Working with different personalities – using the Myers Briggs Type Indicator to understand our own personality preferences and to understand how to work with different personalities. (application back into the real-life cases).
• Major role play sessions – using video recording if possible to give participants the best possible feedback on their approach, strengths and weaknesses.
• Role plays where participants use each other to practice the approach to their real-life coaching target.
• Finalising Action Plans for application in real-life situation.

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In this workshop you will learn what it takes to become an effective and efficient leader. In this competitive economy, a much higher level of supervisory skill is required. This workshop will explore how supervisors can maintain technical expertise while demonstrating the right type of leadership. It will give you the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective leader.
Who Should Attend?
Managers with one to three years of management experience, team leaders, directors, project managers, supervisors and staff in all industries.
Learning Objectives:
At the end of this workshop you will:
• Develop Interpersonal Skills That Help You Communicate, Listen, and Handle Conflicts
• Become More Effective at Influencing Others
• Accomplish Goals and Control Outcomes When Dealing with Staff, Peers, Management, and Other Departments
• Learn How to Work with Groups and Teams to Solve Problems and Accomplish Projects
• Hold Performance Discussions That Result in Changed Behavior and Enhanced Productivity
• Analyze Your Own Styles of Behavior and Recognize Your Strengths/Weaknesses
Day One:
Introduction
• Identify What Is Different in Supervision/Management Today
• Identify the Opportunities for Supervisors/Managers Today
• Describe Personal Objectives for This Course
• Define What Leadership Is from a Supervisor’s Point of View
• Rank Leadership Characteristics

Leadership
• Identify the Difference between Managers and Leaders
• Observe Leaders in Action
• Examine Your Own Leadership Capability
• Identify How Leaders Build Credibility and Trust
• Identify the Leadership Skills That Will Be Needed in the 21st Century
• Explore the Forces Encouraging Leadership and the Constraints Working against Leadership for Supervisors
• Develop Your Leadership Skills Development Plan

Day Two:

Interpersonal Skills
• Analyze Effective Listening Processes and Skills
• Practice Questioning Skills to Learn How to Ask Effective Questions and the Effects of Being Questioned
• Role-Play Management Situations to Demonstrate Participative Leader Skills and Analyze Your Effect on Others
• Create a Communication Case from Work Experience
Motivation and Managing Performance
• How different people learn- exploring methods of training and motivating staff
• Increasing motivation by linking performance to individual needs and desires
Decision-Making Tools for Leading
• Discuss Three Methods of Brainstorming and Describe the Advantages of Each
• Discuss the Effects of Organizations on Creativity
• List the Steps in Problem Solving
Day Three:

Developing and Coaching your staff- Learning to Lead Groups and Teams
Coaching and Mentoring

Coaching and Mentoring
• What is coaching?
• Determining the development needs of your staff
• Exploring ways to respond to these needs
• Seeing the different ways in which individuals approach learning
• Learn the Differences between Teams Versus Work Groups
• Get Insight on Your Own Team Building and Personal Effectiveness
• Practice Group Skills in Exercises That Develop Teamwork
• Discuss the Role of a Group or Team Leader and Practice Facilitation Skills in the Group Exercises
• Discover What Needs to Happen before Groups Become Teams
• Conduct Group Observations Following a Format and Give Feedback to Participant
• Performance Appraisal
• Take the “Insight Inventory: Understanding Yourself and Others.”
• List the Elements of Effective Feedback
• Write Statements about Actual Employee or Team Member Situations Experienced on the Job
Practice Coaching and Mentoring in Role Plays with an Actual Employee or Team Member Situations
Day Four:
• Strategic Leadership
• Moving Forward with Your Own Situations- Experiential Learning and Action Plan
 Apply the Tools and Techniques Learned in This workshop to the Challenges in Your Work Setting
 Prioritize Actions That You Will Take When You Return to Work
 Identify the Competencies on Which You Will Focus for Your Personal Development as a leader

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